Dental Information
Information available from Cowbridge Dental Care under the Freedom of Information Act model publication scheme
Information covered by this scheme is only about the dental services we provide under contract to the National Health Service.
| Information to be published | How the information can be obtained (eg hard copy, website) |
Cost |
| Class 1 - Who we are and what we do (Organisational information, structures, locations and contacts) This will be current information only |
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| Who's who in the practice | Information about those who work at the practice is published on our practice website at www.cowbrdgedental.com The information is also available in the practice information leaflet, which is available from the practice reception. | No charge |
| Contact details for the practice (named contacts where possible with telephone number and email address (if used)) | These details are published on our practice website at www.cowbrdgedental.com The information is also available in our practice information leaflet, which is available from the practice reception. | No charge |
| Opening hours | This information is published on our practice website at www.cowbrdgedental.com The information is also available in the practice information leaflet, which is available from the practice reception. | No charge |
| Class 2 - What we spend and how we spend it (Financial information relating to projected and actual income and expenditure, procurement, contracts and financial audit) |
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| Details on NHS funding received by the practice and the cost of operating the NHS contract. We would expect dentists to consider publishing as much information as possible, including as much detail as possible. | Information on NHS funding and contract targets is available from Dr. J. R. Ayres (Practice Owner) | No charge |
| Total annual expenditure on the provision of our contracted services (since most practices also provide care to patients on a private basis, the costs have been apportioned) | Practice costs for providing services relate to the provision of both NHS and private care. We have, therefore, apportioned our expenditure to reflect the number of NHS patients. The total annual expenditure for the provision of our contracted services is available for:
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Reasonable copying costs will be charged |
| Audit of NHS income, if held | The practice is not subject to formal audits, so this information is not held | |
| Class 3 - What our priorities are and how we are doing (Strategies and plans, performance indicators, audits, inspections and reviews) |
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| Plans for the development and provision of NHS services | This information is available in our practice information leaflet, which is available from the practice reception. The information is also published on our practice website at www.cowbridgedental.com | No charge |
| Performance data including performance against targets | This information is available from Dr. J. R. Ayres (Practice Owner) | No charge |
| Practice inspection. Inspection reports by Healthcare Inspectorate Wales | The date and conclusions of our last practice inspection are available from Dr. J. R. Ayres (Practice Owner) | Reasonable copying costs will be charged |
| Class 4 - How we make decisions (Decision making processes and records of decisions) |
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| Records of decisions made in the practice affecting the provision of NHS services. | As a small business, we do not normally maintain formal records of management decisions. However, any changes in the provision of NHS services are incorporated into the practice information leaflet. Our current practice information leaflet is available from the practice reception. We may also notify patients via notices in our reception area. | No charge |
| Class 5 - Our policies and procedures (Current written protocols, policies and procedures for delivering our services and responsibilities) |
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| Policies and procedures about customer service | Information about our customer service is included in our patient information leaflet, which is available from the practice reception | No charge |
| Policies and procedures about employment of staff | Copies of the practice disciplinary policy and grievance policy are available from the practice reception. | No charge |
| Equality and diversity policy | A copy of the practice policy on equality and diversity is available from the practice reception | No charge |
| Health and safety policy | A copy of the practice health and safety policy is available from the practice reception | No charge |
| Infection control policy | A copy of the practice infection control policy is available from the practice reception. | No charge |
| Radiation protection checklist | A copy of the practice radiation protection checklist is available from the practice reception. | No charge |
| Complaints procedures (including those covering requests for information and operating the publication scheme) | A copy of the practice complaints procedure is available from the practice reception. Information about how to make a complaint is also published on the practice website at www.cowbridgedental.com | No charge |
| Records management policies (records retention, destruction and archive) | A copy of the practice records management policy is available from the practice reception. | No charge |
| Confidentiality and data protection policies | Copies of the practice confidentiality policy and data protection code of practice are available from the practice reception. | No charge |
| Policies and procedures for handling requests for information | A copy of the practice procedure for handing requests for information is available from the practice reception. | No charge |
| Practice information leaflet | Our practice information leaflet can be obtained from the practice reception. The information is also published on our practice website at www.cowbridgedental.com | No charge |
| Class 6 - Lists and Registers Currently maintained lists and registers only |
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| Any publicly available register or list. | This information is not held | |
| Class 7 - The services we offer (Information about the services we offer, including leaflets, guidance and newsletters produced for the public) |
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| The services provided under contract to the NHS | This information is included in our practice information leaflet, which is available from the practice reception. The information is also published on our practice website at www.cowbridgedental.com | No charge |
| Charges for any of these services | Information about NHS patient charges is included in our practice information leaflet, which is available from reception. The information is also published on our practice website at www.cowbridgedental.com | No charge |
| Information leaflets | Oral health information is available in various patient information leaflets, which can be obtained from the practice reception. Information is also published on our practice website at www.cowbridgedental.com | No charge |
| Out of hours arrangements | Information about out-of-hours emergency care is available on the practice answer phone, in the practice information leaflet, which is available from the practice reception and published on the practice website at www.cowbridgedental.com | No charge |
Further information on the Freedom of Information Act is available from the following websites:
www.informationcommissioner.gov.England/Wales/Northern Ireland